a. What information do we collect: We may collect personal information that includes your name, identification, contact details, organization, employment, positions held as well as enquiry/complaint details which may be current or historical or both. We may also collect personal information about your dealings with us and other clients.
b. When do we collect information: We collect information about you when you avail of our service, contact us via electronic mail or telephone or when you transact on our website.
c. Who else do we obtain your information from: We may also collect personal information from third parties such as regulatory authorities, your employer, other organizations you are associated with, government agencies, credit reporting agencies, information or service providers and social media platforms. Any unsolicited information shall be treated as stipulated by law, including destroying or de-identifying such information as the law prescribes.
As a practice, we would be collecting/ storing/using or transferring your personal information for the following purposes, including but not limited to:
Who may we disclose your information to: Subject to the existing law, your information could be disclosed to the following types of third parties (whether in India or overseas):
It is possible that some of the third parties with whom we share your information may be located outside your jurisdiction or the country from which the data were provided (collectively the "Jurisdiction of Origin") including the countries where a firm that we have an association or alliance with has an office. While such third parties will often be subject to privacy and confidentiality obligations, you accept that where lawful such obligations may differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin. In those instances, SGP is not responsible for imposing the concerned laws of the jurisdiction of origin and you may not seek redress under those laws.
Sharing your information is entirely voluntary. The privacy laws of some jurisdictions also give individuals the right to access and amend their personal information. You may contact us as provided in the succeeding section, if you would like to request a copy of your data or would like to change the information we hold about you. However, to the extent permissible under law, we may refuse or limit access your personal information or grant access subject to conditions.
Upon request, we will remove/block the information you have provided us from our database. However, even after the deletion or termination of your account some of your information may remain stored in our servers for archival purpose only. .
You may at any time opt out of receiving newsletters and updates from us by selecting the "unsubscribe" option included in the email or other material.
If you raise a concern as aforementioned, we shall promptly revert to you with information on how we will handle the grievance and may even seek further details, consult with other parties and maintain record of the interaction.